Privacy Policy

Last Updated: August 8, 2026

At ThrillKart, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we collect, how we use it, and the circumstances under which it may be shared.

1. Information We Collect

When you use ThrillKart, place an order, or contact us, we may collect information such as:

• Name
• Phone number
• Delivery address
• Email address
• Payment details
• Order and transaction information
• Information you provide when contacting Customer Care

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

ThrillKart may use your information to:

• Process and manage your orders
• Confirm and communicate order details
• Deliver purchased items to your specified address
• Process payments
• Provide customer support
• Respond to enquiries and requests
• Manage returns, refunds, and exchanges
• Improve our products, services, and customer experience
• Communicate important information relating to your orders and our services

3. Sharing of Information

ThrillKart does not sell customers’ personal information to third parties.

However, we may share relevant information with trusted service providers when it is necessary to complete an order or provide our services. These may include:

• Vendors or sellers involved in fulfilling your order
• Delivery riders or delivery partners responsible for delivering your items
• Payment partners responsible for processing your payment
• Other service providers where necessary to operate and support the ThrillKart platform

Only information reasonably necessary for the relevant service should be shared.

4. Protection of Your Information

We take reasonable measures to protect customer information against unauthorized access, misuse, loss, or disclosure.

However, no online system can be guaranteed to be completely secure. Customers should also take appropriate steps to protect their account and login information.

5. Payment Information

Payments made through ThrillKart may be processed by third-party payment providers. Payment information may be handled by these providers in accordance with their applicable privacy and security practices.

ThrillKart does not sell or use customers’ payment information for unrelated purposes.

6. Customer Communications

We may use the contact information you provide to communicate with you about:

• Orders and deliveries
• Payments
• Returns, refunds, and exchanges
• Customer support requests
• Important service updates

7. Your Agreement

By using ThrillKart, placing an order, or otherwise using our services, you acknowledge and agree to the collection and use of your information as described in this Privacy Policy.

8. Changes to This Privacy Policy

ThrillKart may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable requirements.

Any updated version will be made available on this page with the revised Last Updated date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact ThrillKart Customer Care through the contact details provided on our website.

ThrillKart — Fast Finds, Faster Delivery!